Frequently Asked Questions

Android

  • What is the OS minimum version supported?
    Android 6.0 (Marshmallow) is the lowest version supported by GAEN

  • Why version of GAEN are we using?
    Version 1.6

  • How often do we pull keys from the server?
    Every 12 hours we run a background job to download new keys from the server. If we don’t find any new keys then we don’t do anything.

  • Do I have to wait 24 hours to get an exposure notification?
    Yes, because the daily exposures object is refreshed once a day. We are using it because it’s the only way to provide a configuration and do the scoring process. Documentation

  • Why do I need to enable location?
    It’s required by GAEN to work. It’s not requested anymore on devices running Android 11. Documentation.

  • Is there a way to add mocked exposures to the exposure history?
    No, we are getting exposures directly from the API and there’s no way to add mocked exposures just for testing. The “Simulate Exposure” button in the debug menu only triggers a notification.