High-level Vision

A self-assessment/self-reporting tool provides an opportunity to drive customer engagement by both facilitating asynchronous, specific, customized communication from HA to individuals and by giving individuals a way to take action to help protect their communities and themselves.

Users are given a short set of screener questions to help them make educated decisions about their health and safety and HAs receive user-shared (opt-in) statistics to make data-informed public health directives.

The self-assessment component in the mobile app allows users to receive specific, appropriate recommendations from their local HA. This can help alleviate fear and anxiety by providing concrete next steps tailored to the individuals specific situation.

The self-reporting component happens at the end of the self-assessment, following an additional privacy explanation and permission ask. This data can provide an anonymized symptom heuristic for HAs with data to make informed decisions (especially in the context of Aurora, where contact tracing data remains between users). It also provides an engagement lever to transform users from “passive bystanders” to “active community members.”

Resources

Initial concepting doc

Github PR

Figma Link: Design work-in-progress

Competitors

Apple (partnering with CDC + Whitehouse + FEMA)

Mobile App
Web tool
Value Prop to end-user:
- About COVID-19
  - An up-to-date rundown of the virus and its symptoms.
- What You Can Do
  - Information about social distancing, isolating from others, and more.
- COVID-19 Testing
  - Current guidance on who should be tested and what to expect from results.
- Supporting Yourself
  - Resources to help you care for yourself during this time. Learn more
- Updates from Apple News
  - Trusted sources on the coronavirus.

How We Feel (Pinterest + Gates Foundation + Feeding America +Harvard School of Public Health etc)

Mobile App
Value Prop to end-user:
- Check in daily & see how other people feel near you.
- Donate your data to help scientists track the virus.
- You choose what you report.
- No sign-in required.
- For every new signup, HWF will donate a meal to people in need.*

Integration in PathCheck mobile apps

[Ali will insert diagram here by EOD]

Self-assessment + self-reporting will be piloted in the Aurora app.

Aurora

MVP Product Spec

UI/UX

User Testing Priorities

Saving “profile” on mobile device

Instead of storing any of this information on their mobile device, users fill out the survey from the start each time
Some basic survey information is stored on the user’s device, allowing them to bypass some of the questions the next time they open the self-assessment tool

2.

Self-Assessment + Self-Reporting