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Open Questions

  • Is Haiti the first release partner? Guam or Haiti – focus on both initially

  • What is the timeline?

  • Who can address this from Testing? Answer: Diarmid

  • Who is our point person on implementation (Global Rollout)? No single point person. Seeking a contact

  • Who is our point person for legal? Lee Brody

UX

Ali Raizin has started thinking about this. There seem to be four broad buckets:

  1. Minimal co-branding

    1. Country name in app name

    2. Country or government name and logo on splash page, on start page, in design template

  2. Content delta(s)

    1. Release partners likely to request changes to the base copy in the app

    2. translations

    3. additions, subtractions, changes

  3. Custom (added) content

    1. Ideally minimal.

    2. Might include resource links or phone numbers

    3. Might include text or other resource content

    4. (Only necessary when the existing health authority news feed won’t suffice.)

  4. Marketing / Promotion

    1. Customized App Store and Google Play branding/text

Legal Issues

Implementation

Handling submission officially

Ask: “Please ensure that legally we have a person who is submitting on behalf of the nation?

'Whatever whitelabel mvp we can create and help distribute, the app needs to legally be from the country we are supporting the app release from. So, we either need to support the country in creating account et et. Or we need to have some legal document that we can act on the nations behalf.””

Background

Ensuring the Credibility of Health & Safety Information

March 14, 2020

The App Store should always be a safe and trusted place for users to download apps. Now more than ever that commitment takes on special significance as the world fights the COVID-19 pandemic. Communities around the world are depending on apps to be credible news sources — helping users understand the latest health innovations, find out where they can get help if needed or provide assistance to their neighbors.

To help fulfill these expectations, we're evaluating apps critically to ensure data sources are reputable and that developers presenting these apps are from recognized entities such as government organizations, health-focused NGOs, companies deeply credentialed in health issues, and medical or educational institutions. Only developers from one of these recognized entities should submit an app related to COVID-19. Entertainment or game apps with COVID-19 as their theme will not be allowed.

We understand the need to get these apps into the hands of customers as soon as possible. We encourage developers that meet this criteria to select “Time-Sensitive Event” on the expedite request form to ensure prioritized review since App Store review may take longer.

If you are developing an app on behalf of a client, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll in the Apple Developer Program. Nonprofit organizations, accredited educational institutions, and government entities that plan to distribute only free apps on the App Store can request to have their annual membership fee waived, if based in an eligible country.

https://developer.apple.com/news/?id=03142020a

If national entity has its own app store presence(s) already

Get added (temporarily) as an authorized developer and sign and submit the app for them

Walk their IT staff through signing and submission

If national entity does not have its own app store presence(s) already

Offer to set them up for them

Walk their IT staff through setting up an app store accounts

Testing

Operationalizing the Pipeline

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