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Mon 6/15/2020

Updates:

  • Kyle:

    • We’ve created this weekly product update rhythm (Mondays, 1pm EDT) with the goal of educating the broader PathCheck company of what the tech group is doing. 

    • We are continuing to build squads around specific features over the next few days.  Spectra is going to be finalizing that effort this week. 

    • Jennifer will be running the community member squad, understanding that we are reprioritizing university concerns as the focus of this next phase and will need to adjust release time frames for 2-3 weeks out on the community member piece.

  • Spectra:

    • We need a better connection between the product team and new customer questions and requirements.  Maybe an Airtable or a phone call between Implementation and Product after a new customer is onboarded?  Will discuss further with Jeff Kushmerek. 

  • Jeff Kushmerek:

    • There is a need for documentation for new customers to help them understand what they will need to do to be successful with our products.  A discussion with Sam Zimmerman was started to address this, with the understanding that some sales type functionality is needed even if the cost of the products is $0. 

Mon 6/8/2020

link to recording:

  • Welcome to Michael Kielstra who is leading the student implementation effort

  • Kyle:

    • Product Roadmapping

    • Most epics should have Product Requirements Documents (PRDs) with them, and should be created in Jira. Jennifer and Omar are going to continue organizing the Mercury Jira board.

      • Ali: we also have a cold-start challenge within HAs. How should we prioritize that? Kyle: I think there is a lot of overlap with the community cold-start challenge, and where there is not, we have a much more direct feedback loop with them.

      • We need to divide up the tasks for Mercury, how best can we do that?

        • Christian: we need people to ask for pieces that they are really interested in, but also work on finding gaps and assigning / recruiting people to cover the list.

        • Jennifer: the Rocket way would be to take a design first approach, going off of rapid prototypes. In Mercury, we have fewer epics than MVP#1, so where possible, we should have fewer PMs working on each theme.

        • Emma: we can also expand the user research to better define our design prototypes. *

        • We need to follow a two prong approach: 1) people who are available, come up with what they would like to work on (top 3), better own one thing thoroughly and 2) we need to watch the whole thing and keep an eye for where we can recruit / assign.

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